Tidio
About Tidio
Live chat and AI chatbot platform for e-commerce. Lyro AI resolves customer questions 24/7 by learning from your content, increasing support capacity without hiring more agents.
Screenshot
Use Cases
Chat and AI chatbot platform for e-commerce
Answer customer questions 24/7
Route support tickets automatically
Assist agents with AI-suggested replies
Pros & Cons
Pros
Usable free tier available
Handles repetitive queries automatically
Learns from past ticket history
Cons
Advanced features require a paid plan
Learning curve for advanced features
Support response times can vary