Tidio

NEW

Freemium · From $25/mo· Customer Support· Updated 2d ago

About Tidio

Live chat and AI chatbot platform for e-commerce. Lyro AI resolves customer questions 24/7 by learning from your content, increasing support capacity without hiring more agents.

Screenshot

Use Cases

Chat and AI chatbot platform for e-commerce

Answer customer questions 24/7

Route support tickets automatically

Assist agents with AI-suggested replies

Pros & Cons

Pros

Usable free tier available

Handles repetitive queries automatically

Learns from past ticket history

Cons

Advanced features require a paid plan

Learning curve for advanced features

Support response times can vary

Tool Details

Pricing Freemium · From $25/mo

Category Customer Support

Added Mar 10, 2026

Updated 2d ago Verified

Best For E-commerce teams and store owners

Founded 2016

Platforms Web

Free Trial No

Public API No

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