Tiledesk
NEWAbout Tiledesk
Tiledesk is a free, open-source customer support platform combining live chat, chatbots, and help desk with AI automation. Self-host for complete data control or use the cloud version for instant deployment.
Screenshot
Use Cases
Chat, chatbots, and help desk with AI automation
Answer customer questions 24/7
Route support tickets automatically
Assist agents with AI-suggested replies
Pros & Cons
Pros
Completely free to use
Fast real-time processing
Open-source and self-hostable
Cons
Learning curve for advanced features
Support response times can vary
Outputs benefit from human review